Terms & Conditions

Please review our rental policies carefully

1. Rental Agreement

This agreement constitutes a contract between the renter ("You") and LuxeRide Inc. ("We," "Us," "Our"). By placing a booking with LuxeRide, you agree to all terms and conditions outlined in this document.

2. Eligibility

To rent a vehicle from LuxeRide, you must:

  • Be at least 25 years of age (exceptions may apply for certain vehicles with additional fees).
  • Possess a valid driver's license that has been held for at least 3 years.
  • Have a clean driving record with no major violations within the past 3 years.
  • Provide a valid credit card in your name for the security deposit.

3. Reservations & Payment

3.1 A 30% non-refundable deposit is required to confirm your reservation.

3.2 The remaining balance must be paid in full at least 7 days prior to the rental date.

3.3 A security deposit (amount varies by vehicle) will be held on your credit card and released within 7 business days after the vehicle is returned in satisfactory condition.

3.4 All listed prices are in Canadian dollars and include applicable GST/HST.

4. Cancellation Policy

4.1 Cancellations made more than 14 days before the rental date: Full refund minus the non-refundable deposit.

4.2 Cancellations made 7-14 days before the rental date: 50% refund of the remaining balance (after deposit).

4.3 Cancellations made less than 7 days before the rental date: No refund.

4.4 Modifications to existing bookings are subject to availability and may incur additional charges.

5. Vehicle Use

5.1 The vehicle may only be driven by the individual(s) named in the rental agreement.

5.2 Vehicles may only be operated within the province where they are rented unless prior written authorization is obtained.

5.3 The following activities are strictly prohibited:

  • Racing or speed testing
  • Off-road driving
  • Transporting hazardous materials
  • Using the vehicle to commit a crime
  • Smoking inside the vehicle
  • Consuming food or beverages inside the vehicle
  • Transporting pets (service animals excepted with prior notice)

5.4 Daily mileage limits apply (varies by vehicle). Additional kilometers will be charged at rates specified in your rental agreement.

6. Insurance & Liability

6.1 Basic insurance coverage is included in all rentals in accordance with provincial requirements.

6.2 You may purchase additional coverage options at the time of booking.

6.3 You are responsible for any damage not covered by the insurance policy, including:

  • Damages resulting from prohibited uses
  • Interior damage
  • Tire and windshield damage
  • Damage caused by negligence

6.4 The deductible amount (varies by vehicle) will be clearly stated in your rental agreement.

7. Vehicle Pickup & Return

7.1 You must present a valid driver's license and credit card at the time of pickup.

7.2 A vehicle condition report will be completed at both pickup and return.

7.3 Vehicles must be returned at the agreed date, time, and location.

7.4 Late returns will incur additional hourly charges (up to a full additional day).

7.5 Vehicles must be returned with the same amount of fuel as at pickup.

7.6 The vehicle must be returned in the same condition as it was received, apart from normal wear and tear.

8. Breakdowns & Accidents

8.1 In the event of a mechanical failure not caused by the renter, we will attempt to provide a replacement vehicle of similar value.

8.2 All accidents, regardless of severity, must be reported immediately to both LuxeRide and the proper authorities.

8.3 An accident report must be completed and provided to LuxeRide within 24 hours.

8.4 Failure to report accidents may result in additional liability and/or loss of insurance coverage.

9. Privacy Policy

9.1 LuxeRide collects and uses your personal information in accordance with our Privacy Policy, which you can review at policy.html.

10. Governing Law

10.1 This agreement is governed by the laws of the province of Ontario, Canada.

10.2 Any disputes arising from this agreement shall be resolved in the courts of Ontario.

11. Modifications to Terms

11.1 LuxeRide reserves the right to update these terms and conditions at any time.

11.2 The most current version will always be available on our website.

11.3 For existing reservations, the terms in effect at the time of booking will apply.

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